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Director of Technology & Digital Strategy
Temporary Gallery Staff
Exhibit Developer
Financial Assistant
Visitor Services/Programs Assistant

Director of Technology & Digital Strategy

Position Overview:

The Director of Technology & Digital Strategy is responsible for all aspects of technology operations, including strategic planning for the current Museum as well as the new Museum in the Kendall Gateway, technical implementation, and budget preparation and management. The Director of Technology & Digital Strategy reports to the Museum Director and is a member of the senior management team.

Principal Duties and Responsibilities:

Provide leadership, vision and oversight for all technology-based projects. Provide overall direction and advice on the Museum’s technology implementations. Work closely with colleagues to meet team goals and improve processes and practices.

Work with management team to develop and grow digital engagement with the MIT Museum’s diverse audiences, both onsite and online.

Collaborate with Exhibitions, Education & Public Programs, Collections, Store, Visitor Services, Communications, and Administrative staff to identify technology opportunities to position the MIT Museum as a technology leader, and then develop and implement these technology initiatives and services to provide a distinct and seamless visitor experience.

Develop multimedia systems for exhibits, including investigation into new platforms such as iPads, Linux-based computers, and other special-purpose hardware. Implement exhibit technology installations capable of operating over periods ranging from a few weeks to years with minimal intervention required by other Museum staff.

Lead efforts to widen Museum’s online audience through live streaming video and other digital experiences.

Continuously investigate new technologies, experiment with potential technologies such as virtual servers, rich media web site software, exhibit and interactive hardware and software.

Oversee Museum web sites, develop procedures for implementing, testing, deploying, and operating web sites based on static HTML as well as on active back-end systems such as Wordpress, Drupal. Implement web sites in-house, work with outside vendors, or work with other museum staff who are working with outside vendors. Monitor web sites to ensure proper operation, maintain backups of web sites, update server software as needed.

Provide advice to Museum staff members needing assistance with technology planning for new exhibits, collections access initiatives, web sites or other operational needs.

Participate in the development of strategic plans. Help to conceive and develop special initiatives related to museum technology.

Enhance the MIT Museum’s leadership in the field by building strong collaborative relationships and partnerships across multiple sectors.

Develop and manage department budget. Other duties as needed or required.

Supervision Received:

Reports to Museum Director.

Supervision Exercised:

Supervise one or more full or part-time permanent or temporary staff working on technology or technology-related projects.

Qualifications & Skills:


Bachelor’s degree in computer engineering or information technology.

Seven years of experience in technology project development, implementation and management focused on the visitor experience, including three years of related supervisory or management experience.

Ability to work without direct supervision and to carry out multiple projects simultaneously.

Must possess a broad base of technical knowledge in information technology and digital engagement tools; and emerging technology trends and issues, especially in a museum, public-facing or university environment.

Knowledge of programming using sh/bash, Python and AppleScript; systems administration expertise with Mac OS (including command line), Linux and Windows. Understanding and use of distributed version control such as Git and/or Mercurial.

Full stack web programming/implementation; knowledge of HTML, CSS, Javascript, AJAX, MySQL and/or PostgreSQL.

Ability to collaborate with a broad range of museum professionals whose primary experience is not in the museum technology field; and to engage with MIT faculty and students both as a partner and a teacher.

Experience in advising, supervising, and mentoring museum staff.

Strong planning, communication, interpersonal, management and leadership skills.

To Apply:
Applicants must apply online through the MIT HR website.


Temporary Gallery Staff

The MIT Museum seeks temporary gallery staff for a two-week special event. Duties include: managing museum entrances and exits for crowd control assistance; monitoring behavior in the galleries to ensure the safety of visitors and objects; setting up/breaking down chairs for programs; staffing coat check, and way-finding assistance.

• Training one or two days during the week of April 10-14, dates TBD.
• Event April 15-23. Must be available to work a total of 5-6 days including both weekends and Patriot’s Day holiday during this time frame.
• Ability to remain standing for long periods of time.
• Strong customer service skills.
• Ability to remain calm in high-pressure situations.
• Digital devices must turned off and left in locker during shift
• High school diploma or equivalent education required, Bachelor’s degree preferred.
• Gallery experience preferred.

Rate: $11.50/hour. Deadline for applications: April 4, 2017

Exhibit Developer

Position Overview:
The MIT Museum seeks an exhibit developer experienced in dynamic environments that interpret art and science with an emphasis on interactive experiences and the interpretation of collections. The Exhibit Developer is responsible for supporting the development of exhibits through exhibit research, content and experience development for new exhibits at MIT Museum. The Exhibit Developer conducts content research, leads visitor studies and exhibit evaluation, develops exhibit experiences, is responsible for writing and editing, and works to ensure that exhibit projects successfully present the specific topic and its educational goals. The Exhibit Developer is also responsible for project management, logistics coordination and documentation on assigned projects.

The Exhibit Developer will have specific interest and knowledge in one or more areas of knowledge that relate to the science and research at MIT.

Principal Duties and Responsibilities:

  • Research educational, scientific and technological content for exhibits.
  • Develop and document exhibit experience concepts and their operation.
  • Advocate for educational and visitor experience goals as represented through design.
  • Write and edit exhibit copy.
  • Assist with exhibit prototyping and conduct evaluation.
  • Develop project reports and other communication materials.
  • Research exhibit resources and assist with development of exhibit ideas and programs.
  • Research, track and manage artifacts as needed.
  • Develop scripts and work closely with multimedia producers.
  • Ensure that exhibits are experientially engaging and scientifically accurate.
  • Conduct photo research and other visual media asset acquisition.
  • Project manage logistics and communication with internal teams and outside vendors as assigned.
  • Meet project budgets and schedules.

‚ÄčOther Tasks:

  • Support a collaborative project environment.
  • Remain informed of current trends in science museums and the informal science education field broadly.
  • Provide development support for other projects as assigned.
  • Other duties and responsibilities as assigned.

Supervision Received:
Report to, and work pro-actively and collaboratively with the Director of Galleries and Exhibitions.

Supervision Exercised:
No direct reports. May monitor and coordinate the work of interns or students.

Qualifications & Skills:

BA/BS  (MA/MS preferred) degree in science, math, engineering, science education, social sciences or a field related to informal teaching and learning.

Experience & Qualifications:

A minimum of 3+ years of experience developing museum exhibitions, preferably in interactive science or art environments.

Excellent oral, written and interpersonal communication skills. A willingness and ability to work as part of a team and collaborate with science researchers and non-specialists. Excellent research and organizational skills; candidates must be detail oriented, self-motivated, conscientious, thorough, task-focused and able to manage and track multiple demands in a fast-paced environment. Excellent technical proficiency with MS Office software including Word, Excel, PPT and Google docs. Specific science content knowledge with respect to one or more of the following scientific/technological fields is preferred: mathematics, physics, engineering, architecture, computer or life sciences.

To Apply:

Applicants must apply online at the MIT Human Resources website.


Financial Assistant

Position Overview:
The Financial Assistant provides direct support to the Associate Director and Store Manager, processing $1.65 million in gross earned income (from Store, Admissions, Programs, etc.) annually; assisting with oversight of the Museum’s Merchant Services accounts; and serving as the central point person for documentation and approval of all purchases by Museum P-card holders.

Principal Duties and Responsibilities:

Museum Store:

Merchandise payment:
Approve purchases made with Store inventory credit card; file invoices in vendor files.

Income processing: Verify cash deposits made by Museum staff and adjust entries as necessary if discrepancies are reported by the Cashier’s Office; prepare weekly Cashier’s report (JV upload); verify credit card deposits for all revenue processed through Admissions Desk; verify merchandise payments made via credit card; create check requisition for merchandise payments made by check.

Statement reconciliation: Reconcile statement for inventory purchasing card to SAP; confirm revenue from credit cards is deposited into SAP.

UPS: Reconcile bill and authorize payment; research vendor identification as necessary to process payments.

Month-end: Prepare monthly sales tax report to submit to VPF; prepare monthly and YTD operating statements.

Fiscal year-end closing: Perform all tasks associated with closing the Store operating account including accruals and accrual reversals; create final fiscal year operating statement.

Visitor Services:

Make bi-weekly deposits of cash received; replenish change bank and set up additional one(s) for busy periods; order new equipment for transaction processing as needed (e.g. credit card machines, pin pads); follow up with Merchant Services and/or Cybersource for income due; track incoming funds from partner vendors (e.g. Go Boston).


Ensures and receives documentation of, and approves, all P-card purchases by Museum staff.

Assists with oversight of the Museum’s Merchant Services accounts, annually verifying account “owners” and their contact information, and that they are up-to-date on PCI Compliance; and liaises with Merchant Services to resolve any issues with GPN and/or Cybersource.

Other duties as needed or required.

Supervision Received:
Reports to the Associate Director and meets with regularly. Also meets weekly with Store Manager.

Qualifications & Skills:
Minimum of two years of financial or accounting experience; excellent communication, organizational, analytical and time management skills; attention to detail and excellent follow-through; strong accounting skills. Must demonstrate sound judgment and the ability to work both independently and as part of a team.

Proficiency with Microsoft Office (especially Excel); familiarity with retail as well as university accounting and purchasing systems; experience with MIT’s financial software (SAP); Bachelor’s degree in relevant field.

To Apply:

Applicants must apply online at the MIT Human Resources website.


Visitor Services/Programs Assistant

The MIT Museum is looking for a flexible, part-time assistant to work with both the Visitor Services and Programs departments. 

Visitor Services duties will include: greeting visitors, selling admission tickets, ringing up museum store purchases and periodically restocking store, staffing reception desk and answering visitor questions, monitoring groups in the galleries during busy periods, light gallery maintenance (will train), and other duties as assigned.  

Programs duties will include: setting up chairs, tables and food for evening and/or weekend programs as needed, greeting program attendees and collecting visitation data, breaking down and storing chairs and tables after the program, and other duties as assigned.

Hours: a mix of day and evening shifts with flexibility to accommodate Museum program schedules, approximately 16-24 hours per week, including at least one weekend day.  Additional evening hours to staff Museum event rentals may also be available.

Qualifications:  A high school diploma or equivalent education is required, Bachelor’s degree preferred. Applicants should enjoy working with the public, possess basic computer skills, have an interest in science and technology, be able to stand on their feet for extended periods of time, and lift up to 50 lbs.  

Please send resumes and cover letters to or mail to Patricia Lane, Visitor Services Manager, MIT Museum, 265 Massachusetts Avenue, Bldg. N51, Cambridge, MA 02139.

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