Careers

Thank you for your interest in working at the MIT Museum. The Museum is part of the Massachusetts Institute of Technology; the Human Resources web site is an excellent resource for learning more about working at MIT.

MIT is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.

Open Positions

  • Producer, Festivals and Events
  • Store Manager
  • Senior Web Developer/Creative Technologist

 

Producer, Festivals and Events

The Producer for Festivals and Events will lead the strategy, planning, and execution of the annual Cambridge Science Festival and other high profile public festivals and events produced by the MIT Museum. The Cambridge Science Festival (CSF) is the longest running public science celebration event in the U.S. and the majority of efforts will be spent on leading and managing this high visibility event. The individual filling this position will excel at: relationship building with university, corporate, and community partners; managing complex projects with multiple stakeholders; and collaborating with internal and external program providers, museum staff, and contractors.

The Producer for Festivals and Events is a member of the Museum’s Engagement department and reports to the Director of Engagement. The Engagement department is composed of ~15 professionals in STEAM education and science communication responsible for collaboratively developing and implementing a wide variety of workshops, programs, events, and festivals engaging Museum visitors, students, educators, and members of the public in the Museum’s work.

Principal Duties and Responsibilities (Essential Functions)

  • Working with Director of Engagement, conceive and present a diverse CSF program of STEAM events that inclusively serves multiple audiences.
  • Responsible for community organizing and developing and managing successful partnerships with festival collaborators including the City of Cambridge; non-profit, higher education, and STEM industry partners; and neighborhood and community-based organization partners.
  • Manage all aspects of producing the CSF, including: hiring and oversight of temporary staff; procurement of vendors; negotiating contracts as needed; and, developing festival branding, PR strategy, marketing collateral, and media and web presence in collaboration with MIT Museum communication and marketing department.
  • In coordination with the Museum’s Director of Engagement and Associate Director, develop and monitor the annual CSF budget.
  • Collaborate with museum development staff on communication and relationship management of sponsors.
  • Lead the recruitment and coordination of scientists and STEAM professionals to effectively engage with the public in meaningful and creative experiences through Museum produced festivals and events.
  • Support and/or manage a variety of special events and public programs produced by the MIT Museum and MIT collaborators both at the museum and throughout the community.
  • Develop and incorporate strategies and reporting structures to ensure MIT Museum produced festivals and special events are accessible and inclusive to all.
  • Develop and implement methods to track audience metrics for formative and summative evaluation.
  • Identify opportunities for volunteer recruitment and manage volunteer coordination for festivals and other special events as assigned.
  • Position requires occasional weekend and evening work as needed.
  • Other duties and tasks related to supporting and implementing the Museum’s educational work as needed or required.

Supervision Received

Reports directly to the Director of Engagement.

Supervision Exercised

Supervises temporary staff and contractors, and shares supervisory responsibilities for one administrative assistant.

Qualifications & Skills

Minimum Required Education and Experience

  • Bachelor’s degree and three years of experience working with complex events.
  • Experience overseeing a broad range of responsibilities related to large, public event management--from overall event strategy to creating and implementing operational plans and systems.
  • Demonstrated success in public and community relations, community-building, and producing inclusive events for diverse audiences. Expert-level event planning skills and demonstrated understanding of complex technical and logistical aspects of large event production.
  • Must demonstrate strong collaboration, meeting facilitation, and project management skills.
  • Excellent organizational and problem-solving skills with attention to details.
  • Budget development, tracking, forecasting, and reporting.

Preferred Education and Experience

  • Undergraduate degree in a STEM-related field or visual and performing arts field. A graduate degree or equivalent experience in a field relevant to STEM communication, arts production, marketing and communications, or event management.
  • Event management experience in museums, higher education, or other nonprofit organizations.
  • Experience in marketing and communication, including social media campaigns.
  • Experience with producing and implementing programs in different formats, including use of online technologies with large audiences.
  • Experience in producing inclusive events for diverse audiences.

To apply, visit the MIT Human Resources site.

 

Store Manager

Responsible for the overall management, operation and performance of the MIT Museum Store, including online store. This includes buying, effective merchandising, sales and inventory management; driving profitability and achieving annual sales goals; financial oversight including preparing and managing annual budget, reporting and tracking store expenses as well as daily sales, review and analysis of revenue data and trends, and adherence to MIT procurement and financial guidelines and systems; hiring, training, supervising and developing staff; and modeling best practices in customer services.

  • Develop and implement merchandise plan that reflects the mission and character of the museum, and local and tourist buying patterns. Purchase merchandise according to plan and budget. Track sales, and identify and respond to trends. Make adjustments according to identified trends.
  • Drive sales and profitability and achieve annual sales goals.
  • Seek merchandise sources through online and catalog research, meeting with vendor representatives, and attending national and regional trade and gift shows. Develop new merchandise inspired by new exhibitions and museum collections.
  • Maintain inventory levels to ensure adequate stock for projected sales. Manage ordering, receiving, and processing of all inventory, and performance of annual inventory.
  • Further develop e-commerce website and e-commerce plan, to maximize revenue. Oversee all operations of online store including website content, marketing, search engine optimization, order fulfillment and customer service.
  • Administer policies and procedures for store including pricing, inventory control, shipping and receiving, stock, and return/exchange authorizations; and develop new policies as needed.
  • Oversee maintenance, use and management of point-of-sale and inventory control software system including daily operations, data analysis, report preparation, troubleshooting, and installation of upgrades.
  • Interview, hire, and develop Store staff and temporary seasonal assistants. Create and maintain staffing schedule to ensure adequate staffing, based on demand and seasonal traffic patterns.
  • Participate in the development of long-range strategic plans and all aspects of planning for the store within the new MIT Museum in Kendall Square.
  • Other duties as needed or required.

Supervision Received

Reports to deputy director of Museum and meets with regularly.

Supervision Exercised

Supervises full-time assistants to store manager, and temporary hourly store assistants.

Qualifications & Skills

REQUIRED: Bachelor’s degree and minimum of 3 years of retail sales management experience including buying, marketing, merchandising and in-store and online sales; demonstrated ability to meet annual sales goals; knowledge of and experience with point-of-sale/inventory systems, and MS Office; understanding of budget process and forecasting; proven ability in financial planning, analysis and accountability, and in personnel management and development; excellent skills in written/oral communications, customer service, collaboration and team work, time management, multi-tasking, and attention to numerous details; creativity and problem solving ability. Schedule requires working four weekdays and one weekend day.

PREFERRED: Familiarity with museum and science and technology fields an advantage.

To apply, visit the MIT Human Resources site.

 

Senior Web Developer/ Creative Technologist

The Senior Web Developer/Creative Technologist supports the Director of Technology & Digital Strategy in developing and maintaining the Museum's content Infrastructure used to drive visitor-facing digital experiences on-site and online. This role will collaborate with all departments at the Museum to implement a vision of remixable content delivery through Museum-wide APIs and middleware. This position represents a unique opportunity to build a robust platform on which to build the next generation of digital experiences as the MIT Museum is preparing to reopen in a new location.
As the Museum relaunches its website, the Senior Web Developer will collaborate closely with an external web development firm to develop the Museum's website. After launch, this role will assume primary responsibility for maintaining, extending, and experimenting with the Museum's online expression. 
Additionally, the role will help develop interactive experiences visitors might encounter while visiting the Museum in Cambridge. 
 

Principal Duties and Responsibilities (Essential Functions)

  • Extend and maintain the Museum's digital content infrastructure to increase the Museum's reach, impact, and stewardship of our digital collections and museum-wide digital assets. This work includes developing digital pipelines among the Museum Content Management System, Digital Asset Management System, and Collections API. 
  • Support Digital Archivist & Collections Information Systems Manager through development and maintenance of systems for digitization workflow. 
  • Contribute to the development of in-house media & digital signage delivery system.
  • Maintain and extend the technical backend and features for Museum websites.
  • Collaborate with staff from the MIT Libraries and Archives, researchers, and students to promote the Museum as a Digital Humanities resource for the MIT campus.
  • Serve on project teams to develop new exhibitions, education and public programs, collections initiatives, projects and courses taught in the Museum Studio and Compton Gallery, and visitor/customer service enhancements, to advise and apply technology and information systems expertise, as needed.
  • Other duties as assigned.

Supervision & Team:

The Senior Web Developer / Creative Technologist reports to the Director of Technology & Digital Strategy, collaborates with all departments at Museum, and serves as technical liaison for collaboration with external vendors and consultants.

Qualifications & Skills: 

  • 5 years of significant website development, support, and maintenance experience, with a strong background in large-scale, database-driven web application development
  • BS or BA Degree in Computer Science or Information Systems or a related discipline
  • Experience developing applications using headless, API-driven Content Management Systems (ex. Contentful, CraftCMS)
  • Experience creating and documenting APIs to be used/consumed by others
  • Experience with designing and maintaining production-grade architectures on Amazon Web Services (AWS)
  • Ability to work independently with supervision by the Director of Technology & Digital Strategy, and with collaboration among multi-disciplinary teams
  • Strong ability to communicate and create project documentation
  • Successful candidates will be willing to innovate, demonstrate curiosity, and seek to learn about new topics and techniques

To apply, visit the MIT Human Resources site.