Thank you for your interest in working at the MIT Museum. The Museum is part of the Massachusetts Institute of Technology; the Human Resources web site is an excellent resource for learning more about working at MIT.
MIT Museum Event Rentals provide earned income to support core operations. Event Rentals average 70 bookings annually, with a client base that is 70% MIT-affiliated, and 30% external.
The Event Rentals Account Manager is responsible for marketing and securing event bookings in the Museum to achieve the annual revenue goal, relationship management of clients and vendors, and administrative management of all bookings.
Principal Duties and Responsibilities:
Promote Event Rentals within MIT and externally. Develop annual marketing plan and implement, coordinating the schedule with Museum PR and marketing efforts, mail and email outreach. Correspond and maintain contact with past clients to further develop bookings; identify opportunities to increase sales; respond to inquiries from prospective clients and secure new clients through several means including cold-calling and sales meetings with prospects. Responsible for client relationship management and ensuring personalized and exemplary customer service.
Responsible for meeting the annual revenue goal, which is budgeted at $189,000 for FY17.
Maintain database tracking all clients and contact information, booking dates and locations, status of contract completion and internal forms for MIT events, and payment. Create and generate contracts for each client and ensure that they are completed in a timely manner. Maintain hard copies. Invoice and track payments. Follow up with clients for post-event evaluation. Attend weekly scheduling meeting to review details of event bookings with Visitor Services staff. Communicate regularly and in detail with Site Manager for Events about client needs and event timeline to ensure that all logistical arrangements are in place; and with other Museum staff to maintain awareness of near- and long-term schedules for public programs, exhibitions, and other activities
Review and renew annually the list of preferred caterers; renew annual agreements with; conduct annual orientation for new and returning caterers and their staff. On a monthly basis, communicate with caterers about new business opportunities, and conduct follow-up on events they have serviced.
The Event Rentals Account Manager will perform other duties as needed or required.
The Event Rentals Account Manager reports to and meets regularly with the Museum’s Associate Director, who provides direction regarding Event Rentals in relation to Museum core operations and programmatic activities.
The Event Rentals Account Manager will be part of the team providing customer and retail services to the Museum’s constituency, and will work in close coordination with the Museum’s Site Manager for Events and other staff.
Qualifications & Skills:
Undergraduate degree and at least 2 years of event sales/management experience.
Must be self-motivated, highly organized, detail and customer oriented, and have excellent interpersonal and communications skills. Requires ease in working with a range of clients, diplomacy and adaptability, excellent time management skills, demonstrated ability to multi-task and to work collaboratively. Must have facility in online calendaring/scheduling systems and MS Office.
Ability to work fixed weekday schedule (TBD), 20 hours/week, and may occasionally be required to assist in client management for evening events.
Visitor Services Assistants
The MIT Museum seeks part-time visitor services assistants. Duties include: greeting visitors, selling admission tickets, ringing up museum store purchases and periodically restocking store, staffing reception desk and answering visitor questions, monitoring groups in the galleries during busy periods and other duties as assigned.
Qualifications: A high school diploma or equivalent education is required, Bachelor's degree preferred. Museum Studies/Arts Administration students encouraged to apply. Applicants should enjoy working with the public, have an interest in science and technology and possess basic computer skills. Retail experience desirable but not mandatory. Foreign language proficiency, especially in Mandarin, desirable but not mandatory.
Hours to include some weekday mornings/afternoons and at least one weekend day during the spring (approx. 16-20 hours per week). Potential for hours to increase to approx. 30-35 hours per week during July and August. Additional evening hours occasionally available during museum functions and programs.
Please send resumes and cover letters to firstname.lastname@example.org or mail to Patricia Lane, Visitor Services Manager, MIT Museum, 265 Massachusetts Avenue, Bldg. N51, Cambridge, MA 02139.
The MIT Museum’s Education and Public Programs team, in collaboration with the Massachusetts Space Grant Consortium, is seeking an experienced individual to help refresh our robotics curriculum with LEGO EV3 and NXT robots. This interactive educational experience will be used with middle and high school students in an informal learning environment at the MIT Museum and will integrate elements of current Computer Science and Artificial Intelligence research at MIT as well as objects from the Museum’s Collections. The Summer Fellow will update pre-and post-workshop activities for use by classroom educators. In addition to content development, the Fellow will be responsible for testing and assessing elements of the workshop with visitors on and off gallery.
Successful candidates should have 2+ years of experience programming and teaching with LEGO Mindstorms (NXT and/or EV3 models). Individuals who have supervised FIRST Robotics Competitions are strongly preferred. Must be open to group collaboration and able to communicate effectively in oral and written forms. Should be able to make connections to MIT research, Massachusetts Science & Technology/Engineering Frameworks, and Next Generation Science Standards.
Applicants must be U.S. citizens and hold at least a high school diploma or the equivalent. This is a temporary, part-time position (20 hours/week, Monday-Friday) beginning in early June and ending in mid- to late August. Compensation of $15-$18/hour will be provided, based on experience.
To apply, please send a cover letter and resume to email@example.com.
The MIT Museum seeks 3-4 temporary part-time educators to teach Museum-developed, on-site education programs in science, technology, and engineering workshops for visiting middle and high school students from September 2016 to June 2017, with an opportunity for extension. Successful candidates will have a science or engineering background, experience working with students in formal and/or informal education settings and an enthusiasm for learning about MIT Museum collections and current research at MIT. The ideal candidate will have a flexible schedule and should be available 1-2 days a week, for three-hour shifts between 9:30am and 4:00pm.
Anticipated commitment is 6-12 hours/month with the possibility of additional hours and extended employment. Compensation of $15-$18/hour, based on experience. Training will be provided.
To apply, please send your cover letter, resume, and contact information for 2-3 references to the Education Coordinator, MIT Museum, 265 Massachusetts Avenue, Cambridge, MA 02139 or firstname.lastname@example.org. Review of applications will begin in late August, with hiring to occur by mid-September.